Checking in Online, at the Pier and Boarding

Assuming we all check in on line, we probably should plan on being at the pier no later than 2:00 p.m. for a 4:00 p.m. sail.  For purposes of planning, I'd suggest we consider being at the pier by 1:00 p.m.


Q:  Why should I use Online Check-In?

A:  Completing the Online Check-In process for all the guests in your reservation will save you from having to fill out forms at the pier and needs to be completed 3 days prior to your saildate.

Royal Caribbean International requires guests to be checked in no later than 60 minutes prior to the scheduled sailing time*. Guests arriving late will not be permitted to sail. This supports government regulations in some ports that require cruise lines to submit a departure manifest 60 minutes prior to sailing. Guests are requested to complete Online Check-In no later than 3 days prior to the cruise in order to expedite the pier check-in process.

*Some sailings may require an earlier check-in time. Please refer to your Guest Vacation Documents for specific information.

Once you have completed the Online Check-In process, you will receive a SetSail Pass. It indicates that you successfully completed the check-in process for you and those guests listed on your SetSail Pass.

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Q:  What should I do at the pier if I have already checked in online?

A:  Guests who have completed Online Check-In will have an area designated for their documentation validation. By checking in online, you will expedite your boarding process and will be able to start enjoying your cruise vacation much faster.

Once you have completed the Online Check-In process, you will receive a SetSail Pass. It indicates that you successfully completed the check-in process for you and those guests listed on your SetSail Pass.

When you reach the pier on your day of departure, look for the SetSail Pass signs. You will need to present:

	SetSail Pass
	Identification Documents (proof of Citizenship) for each guest
	Credit Card used for your Onboard Expense Account
	Onboard Expense Account Information (i.e your credit card and the reservation information that is authorized to charge against the account)

Note: If you successfully complete Online Check-In and receive a SetSail Pass, you will NOT be required to complete any of the forms contained within your Guest Vacation Documents relating to check-in.

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Q:  When can I board the ship?

A;  The boarding time for your ship and sailing date is specified in your Guest Vacation Documents.  Please do not plan on arriving at the pier prior to the specified time as the ship will not be ready to board guests.

Due to new government regulations requiring cruise lines to submit final departure manifests at least 60 minutes prior to sailing, guests are requested to complete Online Check-in no later than 3 days prior to their cruise. If you do not complete Online Check-in 3 days prior, you will be required to complete this process at the pier at least two hours prior to the published sailing time. Please note: All guests must be checked-in and onboard the ship no later than 90 minutes prior to the published sailing time or you will not be permitted to sail.